Shipping and delivery
Shipping Policy
Shipping Locations
We currently ship to Canada and the United States only.
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Processing Times
- Premade Ramps: Orders are processed and shipped within 2–5 business days
- Made-to-Order Ramps: Please allow up to 14 business days for production and shipping
Processing times do not include weekends or holidays.
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Shipping Times
Shipping times vary depending on your location and the carrier. Estimated delivery times will be provided at checkout when available.
Please note that delays may occur due to postal carriers, weather conditions, or other factors outside of our control.
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Tracking
Tracking information will be provided once your order has shipped (when available).
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Shipping Rates
Shipping costs are calculated at checkout based on your location and order size/weight.
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Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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Lost or Delayed Packages
Once an order has been shipped, we are not responsible for delays, lost packages, or damage caused by the shipping carrier. If your package is delayed or missing, please contact the carrier directly using your tracking number.
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Customs, Duties & Taxes (USA Orders)
U.S. customers may be subject to import duties, taxes, or fees depending on their local regulations. These charges are the responsibility of the customer.
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Contact
If you have any questions about your order or shipping, please contact us at: